Below you'll find our tutorials that show you how to get around on our Booking platform. Make sure to scroll down to check our Documents on how to add colleagues to your QuaQua Booking Workspace.
Tutorials
How to create a QuaQua Booking account
We'll explain you how to get registered on the platform and how to set up your first workspace
How to book a QuaQua solution (Meet, Connect and Hybrid)
This tutorial will guide you through the booking process of a multilingual QuaQua event with (or without) attendees and participants.
How to cancel a meeting and get a refund
In this video , we'll show you how to cancel a meeting and get refunded in your QuaQa workspace. We'll also explain how the size of a meeting can be changed.
Documents
Login to QuaQua Booking and go to "My Profile" in the left bottom corner.
On your profile page, click on "Account details". You will be redirected to your Workspace.
Go to the tab Workspace. here you'll see all colleagues that are a member of your Workspace.
Select "Invite people" to add new members. A pop-up will show up. You are able to add multiple persons by entering their email address and name. And confirm by clicking "Add person".
Once you added everyone, select "Send x invitation(s)".
You'll get a confirmation that your invites have been sent.
Once your colleagues have accepted the invite, you'll see a green dot next to the names.
You will receive an e-mail with the invitation. verify your email address and registration by clicking the green button.
Remember the workspace name mentioned in the e-mail. You'll need it when you login to the Booking later.
The link will take you to a new browser window/tab. Select "Continue as".
Congratulations, you've been added to the workspace. Next thing to do is change your password to the password of your choice. Here you can change your other personal information as well.
Go to booking.quaqua.be and login with your worskpace name, email address and new password.
You are able to import your attendees to a meeting via a template file:
Open the file, fill in the attendendees. First and last name, email and role are obligatory. Save the file.
Go to your meeting, select the 'Attendees', in the upper right corner you will be able to select 'Import'.
A pop-up will open. Upload the template file and confirm by clicking 'Import'.
All attendees are added to the meeting.
You can learn how to set-up a QuaQua Meeting in the Booking-section. Below you'll find some interesting tutorials and (technical) documents on how to get the best out of your QuaQua meeting or event with meeting roles, voting and chat logs.
Tutorials
Discover the different meeting roles
In this tutorial, we'll show you how to assign the different meeting roles, that are available on the QuaQua platform and what the capabilities are for each role.
Learn about our agenda and voting
Here, we will explain how to properly configure the QuaQua booking platform for live online voting. This option is free of charge for all users!
Conference/speaker modes in QuaQua
Organising a meeting or conference with a large amount of attendees. This requires some moderation, that's why QuaQua Meet provides conference modes. Learn more about them in this video.
Download chat logs
In this tutorial, we will explain how you can download the chat logs from your past meetings.
Documents
Open the meeting in QuaQua Booking. And select the 'Recording' tab in the side menu. Make sure to enable the "Allow audio recordings".
Now you will be able to start the recordings when the meeting is active. Afterwards the audiofiles of all channels (floor + interpretation) will also be available for download in this Recording tab of you meeting.
Note: only participants with the meeting roles of Chairperson, Meeting Manager or Support Operator will be able to start the recording during the meeting.
To start the audio recording during the meeting, click the Settings button in the right top corner. Go to the tab "Meeting Settings", select "Record Audio for this meeting" and confirm by clicking "Save Changes".
All participants will see the Recording notification next to the meeting name signaling the meeting is being recorded. 
The audio recordings will automatically stop when the meeting ends or when you desactivate the option in the meeting settings and confirm by hitting "Save Changes".
The table below contains all ip addresses and the associated protocols and ports needed to use QuaQua. If both TCP and UDP are specified, both need to be allowed. All communications are secured with TLS and media files are encrypted with DTLS-SRTP.
| Protocol | Ports | Ip address |
|---|---|---|
| TCP | 443 | 78.47.75.130 |
| 116.203.88.204 | ||
| 157.90.88.87 | ||
| 195.201.96.94 | ||
| TCP UDP |
443 1025-65000 |
116.202.35.139 |
| 116.202.35.148 | ||
| 157.90.88.2 | ||
| 157.90.88.3 | ||
| 157.90.88.4 | ||
| 157.90.88.6 | ||
| 157.90.88.7 | ||
| 157.90.88.8 | ||
| 157.90.88.9 |
Optional
| Protocol | Ports | Ip address |
|---|---|---|
| TCP | 19302 | stun.l.google.com |
| stun1.l.google.com | ||
| stun2.l.google.com | ||
| stun3.l.google.com | ||
| stun4.l.google.com |